How Congestion Affects Airport Parking

How Congestion Affects Airport Parking

With airports adapting to ride-share disruption with extra fees or complete overhauls of their drop-off and pick-up stations, many have questioned how to get more travelers parking.   Their concerns are valid: According to the Worcester Business Journal, Uber and Lyft...
Why Parking Should be a Function of Customer Service

Why Parking Should be a Function of Customer Service

For drivers in an urban environment, parking can often elicit frustration, as spaces are scarce and costs are high, not to mention the time it takes for the entire process.   And it’s not only in metropolitan areas where this challenge exists. Retailers, airports and...
Five Best Practices for Securing a Parking Garage

Five Best Practices for Securing a Parking Garage

Technology continues to fundamentally change the way many businesses operate.   The parking industry is no exception.   In recent years, operators have rapidly moved toward automated, unmanned garages.   As drivers arrive, they’re greeted with user-friendly ticket...
What is So Different About Airport Parking?

What is So Different About Airport Parking?

I was recently asked to referee a late-evening discussion between two parking professionals regarding the operational differences among parking disciplines. One administrator took the position that there is no real difference between managing parking at a university,...