Privacy Policy

Privacy Policy

Last Updated: August 2026

ParkSimple respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect:

  • Name
  • Phone number
  • Email address
  • Vehicle information (license plate and vehicle details)
  • Parking transaction information
  • Payment information (processed securely by third-party payment processors)
  • Customer support communications

How We Use Your Information

We use your information to:

  • Process parking payments
  • Validate parking sessions
  • Respond to customer service requests
  • Send parking-related SMS notifications
  • Provide receipts and account updates
  • Improve our parking services

SMS Communications

By providing your mobile phone number, you consent to receive SMS messages related to ParkSimple services, including:

  • Parking receipts
  • Validation confirmations
  • Gate assistance
  • Parking notices
  • Customer service responses
  • Account-related updates

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services (such as payment processing, messaging providers, or customer support platforms) is permitted only as necessary to operate our services and is not used for marketing purposes.

Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Third-Party Services

We may use trusted third-party providers to assist in operating our services, including payment processing, cloud hosting, and messaging platforms such as Twilio.

Contact Us

ParkSimple

404-671-3193

support@park-simple.com

https://park-simple.com